Helperoo: Email support ticketing system for everyone
by AJ on August 8, 2007
One of the problems of having an online business (like web hosting) is the need of having to support valued clients. This particular job can be very daunting and emails coming from customers can be very hard to organize.
So, while looking for an online solution to address this – I found Helperoo. And I think it may just do the job.
Helperoo is like a strip-down version of Kayako (support suite). I have personally tried Kayako and its OK. However, it’s not free. Helperoo on the other hand offers a free version. And as expected, the paid version has more features.
Helperoo’s free version looks very simple, no added fuss. It simply works for me and it might even work for you too!
So, why don’t you check it out.
–aj
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